Terms and Conditions

Normal Wear and Tear: Light scratches, scuffs, or minor cosmetic marks that don't affect the fin's performance or structural integrity.

Excessive Damage: Broken fins, deep gouges, cracks, missing pieces, bent or warped fins, or damage requiring professional repair that makes the fin unsuitable for future rental.

Rental Period: The time from when we ship your order until the return deadline shown in your order confirmation.

3.1 Ordering: Choose your fin and rental period (1, 2, or 3 months). Complete checkout with your shipping details and payment.

3.2 Payment: We charge the rental fee plus a refundable deposit upfront. All prices are shown on the product page before checkout.

3.3 Cancellation: You can cancel your order within 2 hours of placing it for a full refund. After we ship your order, cancellations aren't possible, but you can return the fin early (rental fees are non-refundable).

3.4 What's Included: Your rental includes the fin, outbound shipping, return packaging, and return shipping label.

5.1 Return Condition: We'll refund your full deposit when you return the fin in acceptable condition. Normal wear and tear is fine.

5.2 Damage Charges: If there's excessive damage, we'll deduct repair or replacement costs from your deposit. We'll email you photos and an explanation of any charges.

5.3 Late Returns: Returns received more than 7 days after the deadline incur a €10 per day late fee, deducted from your deposit.

5.4 Lost Returns: Once the return package gets its first postal scan, we're responsible if it's lost. Without a scan, you're responsible for the full replacement cost.

6.1 Delivery: We aim to ship within 1-2 business days. Delivery times vary by location but typically take 3-7 days within Europe.

6.2 Failed Delivery: If delivery fails due to wrong address information you provided, redelivery costs will be charged to your deposit.

6.3 Lost Shipments: If your order is lost during delivery to you, we'll send a replacement or provide a full refund.

7.1 Liability Limit: Our total liability to you is limited to the amount you paid for your rental. We're not responsible for any indirect damages or losses.

7.2 Use at Your Own Risk: Surfing involves inherent risks. We're not liable for injuries or accidents while using our fins.

7.3 Product Defects: While we inspect all fins, we can't guarantee they're defect-free. By using a fin, you accept its condition.

8.1 Contact Us First: If you have any issues, please contact us at info@thefinlibrary.com. We'll work to resolve problems quickly and fairly.

8.2 Force Majeure: We're not responsible for delays or failures due to circumstances beyond our control (natural disasters, strikes, pandemics, etc.).